Refund policy

At Amruté, your health and satisfaction are at the heart of what we do. As our products are edible and fall under consumable goods, we have a strict no-return and no-exchange policy, even for unopened items. This is in place to maintain the highest standards of food safety and hygiene for all our customers.

🚫 Returns & Exchanges

Due to the nature of our products, we cannot accept any returns or exchanges on chai tea latte powders or related food items. This ensures the integrity and safety of everything we send out.

📦 If Your Item Arrives Damaged or Defective

We take great care in packaging, but if your order arrives damaged or defective, please reach out to us right away.
📧 Email: info@amrute.co
Include your order number, a photo of the damaged product, and a brief description of the issue. We’ll take care of it and send a replacement or refund if applicable.

🏷️ Discount Codes & Coupons

Our promotions and discount codes are either:

• Automatically applied when eligible, or
• Provided directly by our team for specific offers.

Please note:

• Only one coupon can be used per order.
• If a code is active, it will apply automatically at checkout—no need to enter anything.
• Certain exclusive codes (e.g., for collaborations or special events) may override standard discounts.
• Coupons are not valid on subscription plans unless explicitly stated.

💳 Refund Timing (if applicable)

If a refund is approved, here’s what to expect:

1. Check your bank account to confirm if the refund has been posted.
2. Contact your card provider—it may take a few business days to appear.
3. Reach out to your bank if there’s a further delay.

If you’ve done all of the above and still don’t see the refund, please email us at info@amrute.co and we’ll help resolve it promptly.